Track Your Order

Once your order has been dispatched you will receive an email containing your tracking number. You can follow the parcel from that email at any time.

How It Works

You place your order and receive an order confirmation email straight away.
We process and dispatch within 1–2 business days (Monday–Friday).
You receive a second email with your tracking number.
Delivery takes a further 4–7 business days.

Haven't received a tracking email?

Check your spam or junk folder first — tracking emails often land there. If it is still missing more than 2 business days after ordering, email info@laruya.com with your order number and we will send it to you directly.

Tracking hasn't updated in a few days

Carrier scans can pause between depots, particularly over a weekend. If there has been no movement for 5 business days, get in touch and we will chase it with the carrier on your behalf.

Contact

Email: info@laruya.com
Phone: +31 6 87 21 60 44
Business hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)