Return & Refund Policy

Each piece at La Rüya is created and packaged with care, intention, and love. Because of the delicate and personal nature of our jewelry — and our commitment to small-batch production — we do not offer returns, refunds, or exchanges.

All purchases made through our store are final sale.

That said, your satisfaction is very important to us. If your jewelry arrives damaged or faulty, please email us within 48 hours of delivery along with clear photographs of the issue. We’ll assess the situation and work with you to find the most suitable resolution. Our goal is always to leave you with a piece that feels right — and that you love.